Pakistan Telecommunication Company Limited (PTCL) on Saturday said that users in the country may experience disruptions due to submarine cable cuts near Jeddah.
According to a statement issued by PTCL, the cuts occurred near Jeddah, affecting partial bandwidth capacity on the SMW4 and IMEWE systems, two of the key undersea cables that connect the country to global networks.
The statement further said that international partners were working to restore the damaged links, while local teams were arranging alternative bandwidth to mitigate the impact.
“We sincerely appreciate our customers’ patience and understanding during this time,” it added.
The statement comes as multiple outrage reports surfaced Saturday morning. Data from Down Detector also showed disruptions building up overnight before a surge in complaints by 9 am.